Do you really understand how your buyers buy?

For decades, salespeople scrunched their faces when I mentioned “how buyers buy”. I heard comments like: “I know what they need.” or “I understand exactly how they buy: price, price, price.”
But sellers only close 7%  of their prospects (and far, far less if using marketing automation).
If you understand how buyers buy, why do you have less than a 40% [...]

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