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Articles Archive for May 2006

Sales Is The Problem: What Is The Solution?
Wednesday, 17 May, 2006
Sales Is The Problem: What Is The Solution?

Over the past year or so, it has become apparent that we are not getting the sales results we’re used to getting:

it’s taking 30% longer to close a sale than it used to;
additional decision …

Decision Making & Partnering
Monday, 8 May, 2006
Decision Making & Partnering

I’m currently starting a new decision making business that includes the collaboration many of the top decision making software vendors. It’s so exciting to collaborate with a group of people who are so visionary, generous, …

Customer Service
Monday, 8 May, 2006
Customer Service

I recently had a computer meltdown. I suspect I had some spyware. Whatever it was, I was in deep doo doo. I called Dell and ended up spending one hour and 22 minutes trying to …