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Articles Archive for June 2008

Continuing Saga of Mercedes Benz
Thursday, 5 Jun, 2008
Continuing Saga of Mercedes Benz

After 3 days with no contact from anyone (? – why wouldn’t they give me updates?), I got a call from the Montvale NJ Customer Service folks (Patricia Rosatto – 201 573 – 0600 x78737) …

Mercedes Benz: Continuing Saga Of Horrid Customer Service And A Broken Car. Installment #2
Tuesday, 3 Jun, 2008
Mercedes Benz: Continuing Saga Of Horrid Customer Service And A Broken Car. Installment #2

Since my last blog (see below), there has been slight movement in customer service response. But only slight, and what it took for me to get that tiny level of service from them is mind …