For centuries, the sales model has been focused on placing a solution. Given the complexity of business these days, having the right solution to manage a ‘need’ is not enough to help buyers choose your solution.
Buyers live in a very complex world now. With global stakeholders, economic downturns, enlarged decision teams, and an almost limitless [...]

I am sitting on a plane in Perth, Australia, waiting for the plane to depart. I watch as others jockey for space in the overhead bins, wait in line for the person in front to settle themselves, be kind to one another by helping and moving and saying ‘thanks’ and ‘sorry’ a few more times [...]

Are your sales taking too long to close? Do you know why?
Is it you? Is it your prospect? Is it your product?
And what would you need to do differently in order to close more quickly?
One of the biggest problems I hear sellers complain about is that it takes so long for buyers to finally buy. [...]

Think about the last purchase you made. What criteria did you use to make the purchase? Choose the product and/or vendor? Choose the time of purchase?
I just bought my first Mac. I thought about buying one for years before I actually bought it. Lots of reasons, and they all made sense at the time. 1. I love [...]

In 1995 I wrote a book called Selling with Integrity: reinventing sales through collaboration, respect, and serving, published in 1997 and subsequently on the NYTimes Business Bestseller list. The book continues to sell well, being considered one of the top sales books of all time. At the time I wrote it, it took a month [...]

I was recently told that Mary Kay has a home-based sales force of 750,000. I don’t know if that’s accurate – sounds plausible. But I bet between Mary Kay, NuSkin, Amway, Mannentech, and Nutrilite (and some I don’t even know, I’m sure), there are many, many million people selling from home. And now with the economy [...]