Your best business driver is your competition. They keep you awake, aware, honest, and creative.

Where does selling begin? Why do we begin a buyer conversation by focusing on finding needs?

There is an important NLP premise I hold dear: the meaning of the communication is the response it elicits, separate from my intent.
I believe the truth in this dictum completely, down through my bones. That belief, however is rather poignant, given my communications problems: as an Asperger’s sufferer I sometimes unwittingly communicate in ways that harm, confuse, or annoy. [...]

What, exactly, is selling with integrity? Is it about creating great solutions that make a difference in companies and lives? Or respecting and serving our prospects and clients and employees?
I”d like to talk about what that means for me…and admittedly, I’m a hammer looking for a nail: I”ve written a NYTimes Business Bestseller (now-outdated) on the [...]

I recently got a call from my VISA vendor, telling me they wanted to check on some charges. Seems someone stole, and used, my credit card number: Chase got curious when I apparently was getting my nails done in Austin at the same time I was on a spending spree in Richardson, Texas, a place I”ve never been [...]

As a seller, what’s your job?  Are you working to close a sale?