The Noise of Subjectivity: how our personal biases shape and restrict our worlds
Monday, 10 Feb, 2020
The Noise of Subjectivity: how our personal biases shape and restrict our worlds

What if most of our viewpoints, interpretations and assumptions are so unconsciously biased that we unwittingly restrict our ability to accurately understand, or act on, incoming information? And what’s accuracy anyway? Usually, we don’t

A Buyer’s Guide to Buying: the hidden steps
Monday, 20 Jan, 2020
A Buyer’s Guide to Buying: the hidden steps

People don’t really want to buy anything. We’d much

Conscious Failing
Monday, 13 Jan, 2020
Conscious Failing

As a preamble to a discussion about failing consciously, I’d like to retell a story. Many years ago Xerox

The Cost of Perceived Wisdom: how normalized thinking restricts Search and exposes us
Monday, 16 Dec, 2019
The Cost of Perceived Wisdom: how normalized thinking restricts Search and exposes us

In 1996 my sister called to say she’d made an online purchase. I was surprised: in those early days it was not only difficult to search for anything on the new internet, there wasn’t much to search for.

Questions: the new superpower
Monday, 2 Dec, 2019
Questions: the new superpower

Alexa, Siri, Google, and all programs that answer questions, have mechanisms

Change Without Resistance: Podcast series and article on generating buy-in with systems thinking
Monday, 18 Nov, 2019
Change Without Resistance: Podcast series and article on generating buy-in with systems thinking

Why does it seem so hard to change a habit or a behavior?