Assessment: How much do you suck at listening?
Monday, 29 Oct, 2018
Assessment: How much do you suck at listening?

Answer these questions to see how accurately you hear what your communication partner intends you to hear.

Miscommunication: the reasons, the cure, the prevention
Monday, 29 Oct, 2018
Miscommunication: the reasons, the cure, the prevention

Have you ever been absolutely certain you heard…

How, Why, and When Buyers Buy
Monday, 15 Oct, 2018
How, Why, and When Buyers Buy

I recently heard yet another excuse as to why a buyer didn’t buy. This one was a hoot – seller/buyer

BUY IN: how to procure compliance, and why it seems difficult
Monday, 10 Sep, 2018
BUY IN: how to procure compliance, and why it seems difficult

Have you ever attempted to implement a procedure with a group, or move toward some sort of change that everyone approved of, or get a prospect, client,

Practical Decision Making: getting it righter
Monday, 27 Aug, 2018
Practical Decision Making: getting it righter

Until a decision gets made – to adopt an idea, buy something, agree to negotiation terms, choose one thing over another, or take action in any way – there can be no completed transaction. With the most accurate data, the most efficient solution, or the very best idea or moral

Listening Biases: how we restrict opportunity
Sunday, 15 Jul, 2018
Listening Biases: how we restrict opportunity

I got to the gym yesterday only to find that my regular treadmill had been replaced by a new-fangled computer machine thing.