Sharon Drew Morgen is on the cover of SSE/HR magazine
Friday, 9 Jan, 2015
Sharon Drew Morgen is on the cover of SSE/HR magazine

Read my article on how we can hear each other accurately, and close the gap between what’s said and what’s heard.

Speaker or Listener: Who’s Responsible For Misunderstandings?
Monday, 5 Jan, 2015
Speaker or Listener: Who’s Responsible For Misunderstandings?

here’s been an age-old argument in the communication field: who’s at fault if a misunderstanding occurs – the Speaker communicating badly, or the Listener misunderstanding?
Let’s look at some facts:

What Should Coaches Be Listening For?
Monday, 22 Dec, 2014
What Should Coaches Be Listening For?

A coach’s job is to facilitate potential change, usually by asking questions to identify the components of the problem and decide between solutions while reinforcing the changes and maintaining a trusting relationship. To achieve the excellence that all coaches seek, it’s necessary to avoid the listening filters that could prejudice the interaction, such as:

What Should Coaches Be Listening For?
Sunday, 14 Dec, 2014
What Should Coaches Be Listening For?

A coach’s job is to facilitate potential change, usually by asking questions to identify the components of the problem and decide between solutions while reinforcing the changes and maintaining a trusting relationship. To achieve the excellence that all coaches seek, it’s necessary to avoid the listening filters that could prejudice the interaction, such as:

We Don’t Really Hear Each Other
Monday, 8 Dec, 2014
We Don’t Really Hear Each Other

We are not always able to accurately hear what others mean to convey. Sometimes we hear only a fraction of what’s been said and our brains misunderstand or bias the rest – and we might not realize it until it’s too late, causing us to believe we’re right and others are wrong, or moving to action using the wrong assumptions. We’re left with restricted communication and creativity,

Assessment: How much do you suck at listening?
Saturday, 29 Nov, 2014
Assessment: How much do you suck at listening?

Answer these questions to see how accurately you hear what your communication partner intends you to hear.