How To Listen To Hear What’s Intended
Sunday, 23 Feb, 2014
How To Listen To Hear What’s Intended

This article is an excerpt from Sharon Drew Morgen’s new book “Did You Really Say What I Think I Heard?”

ASSESSMENT: HOW MUCH DO YOU SUCK AT LISTENING?
Sunday, 16 Feb, 2014
ASSESSMENT: HOW MUCH DO YOU SUCK AT LISTENING?

Answer these questions to see how accurately you hear what your communication partner intends you to hear, and how much business you are losing as a result.
1. How often do you enter conversations to hear what you want to hear – and disregard the rest?
2. How often do you listen to get your own agenda across, regardless of the needs of the speaker?

How Do Decisions Get Made?
Saturday, 15 Feb, 2014
How Do Decisions Get Made?

My life’s work has focused on enabling bias-free decisions by facilitating the human criteria that often distort decisions. Until now, I’ve focused on helping sellers…

What to expect from a keynote speaker
Friday, 14 Feb, 2014
What to expect from a keynote speaker

Like every group who brings in a keynote speaker, your needs are unique. You want someone to motivate your successful team to be even more successful; you want new ideas to excite the imagination of a newly formed team; you want a subject matter expert to incite and inspire a group moving on to new […]

Do you want to make a sale? or an appointment?
Monday, 10 Feb, 2014
Do you want to make a sale? or an appointment?

How many of you know the exact percentage of sales you close? Many companies labor under the misconception that they close 17 or 20%…

Get it right: Shift the sales and marketing focus to the buy side
Sunday, 26 Jan, 2014
Get it right: Shift the sales and marketing focus to the buy side

Do you want to sell? Or have someone buy? They are two different activities. In sales and marketing…