Trait-centered Leadership vs. Servant Leadership
Tuesday, 30 May, 2017
Trait-centered Leadership vs. Servant Leadership

I’m a dancer. When I studied the Argentine Tango there was a foundational rule that I believe is true

Making Negotiation Win-Win
Monday, 22 May, 2017
Making Negotiation Win-Win

Using current negotiation models, people feel they are giving up more than they want in exchange for…

Questioning Questions
Monday, 15 May, 2017
Questioning Questions

Decades ago I had an idea that questions could be vehicles to facilitate change in addition to eliciting answers.

Trust: what it is, and how to initiate it
Tuesday, 9 May, 2017
Trust: what it is, and how to initiate it

Trust. The big kahuna. The sales industry seeks it; doctors assume it;

Miscommunication: the reasons, the cure, the prevention
Monday, 1 May, 2017
Miscommunication: the reasons, the cure, the prevention

Have you ever been absolutely certain you heard…

Selling Ideas to Colleagues
Monday, 24 Apr, 2017
Selling Ideas to Colleagues

You’ve got a great idea, but need your colleagues – your boss, your teammates, your partners – to approve…