Mother Knows Best
Monday, 4 Dec, 2017
Mother Knows Best

Given what’s going on in the world these days, I thought we all might need a bit of Sweet. Enjoy. SD
In 1981, I was a single parent of a young disabled son, working a full time job, living in Park Slope Brooklyn. Given my constant state of overwhelm, I decided to get a group of parents together to see if we could find ways to parent without nagging, or threatening, or cajoling, and maybe even free up time for us to enjoy our kids. I doubted I was the only parent in overwhelm mode. I put together a bit of a program design and convinced the local library to give me a room one

Boredom: A Route To Creativity
Monday, 13 Nov, 2017
Boredom: A Route To Creativity

We live our lives, these days, with continuous stimulation…

Upselling with Integrity: connecting authentically with your target market
Monday, 6 Nov, 2017
Upselling with Integrity: connecting authentically with your target market

I recently took a cold call from Comcast – the first cold call I’ve…

Inside Curiosity
Monday, 23 Oct, 2017
Inside Curiosity

Curiosity is a good thing, right? But what is it? Wikipedia defines curiosity thus:

Hear Us Roar
Monday, 16 Oct, 2017
Hear Us Roar

Following the latest sexual harassment incident with Harvey Weinstein, Jane Fonda requested

Putting People First: the path to Customer Centricity, essay
Friday, 6 Oct, 2017
Putting People First: the path to Customer Centricity, essay

Charlie Rose interviewed Brian Moynihan, the CEO of