We enter into collaborations assuming we’ll succeed as teamwork partners. Yet we rarely achieve true partnership:

• Because we listen uniquely and through biased filters we sometimes mistakenly presume intent or misconstrue what’s been said and agreed upon. Problem: Flawed assumptions, wasted time and relationship capital, and restricted scope.
• There is often not enough diversity to enable maximum creativity and unrestricted solution options. Problem: Similar ideas and options constrain possibility and maintain the status quo.
• Agendas and goals are often established with less than the full set of essential participants. Problem: Hidden agendas and inadequate preparation.
• Not all vital collaboration partners are present. Problem: Incomplete input and limited output.
• Collaborators often enter with specific (albeit unconscious) goals and limited tolerance for risk. Problem: Restricted possibility and inspiration.

As a result, we end up with little real change, spend time waiting for takeaways that don’t occur, expend considerable relationship capital, or overlook the full range of possibilities.

1. Biased communication. After spending 3 years researching and writing a book on the gap between what’s said and what’s heard, I now appreciate it’s nearly impossible for collaboration partners to all walk away with the same understanding. Therefore, 1. Tape each session. 2. Get group agreement on what’s been said and action items before moving on to the next topic.
2. Gender, age, and ethnic diversity are necessary. Consider your goal. Think about who you might invite to offer different perspectives. Invite Troublemakers.
3. Make sure everyone has access to the agenda well before the meeting. There can be no hidden agendas; too much is lost that ends up being problematic later on.
4. Everyone must attend meetings. If anyone can’t come to the meeting, cancel it or there will be a voice, an idea, an annoyance missing that would counteract the reasons underlying the collaboration. Anyone who will touch the final solution must be present to move forward or there will be fallout, sabotage, and resistance: there is no way to compensate (as per creativity or consensus) once a meeting is held with folks missing.
5. No restrictions. Collaborators must enter with no assumptions. Collaboration means you either meld disparate ideas, or cultivate something new among you that’s never existed.

We all bring our natural biases and assumptions to the collaboration table, thereby restricting possibilities. Yet until we confront, challenge, and defy the status quo with new thinking, there can’t be change. And that’s the problem: Our results are in direct proportion to our ability to override our biases and assumptions.