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Communication

To Change Behaviors, First Change Beliefs: an essay for change agents
Monday, 24 Jul, 2017
To Change Behaviors, First Change Beliefs: an essay for change agents

Why do people prefer behaviors that obviously lead to less-than-stellar

You’re Always Busy!?
Monday, 5 Jun, 2017
You’re Always Busy!?

Dear Friends:
Lately, everyone I know is complaining about how busy they are. It’s really beginning to annoy me. So I thought I’d write you this personal note – a rant, I suppose – to let you know how I feel when I hear you’re too busy to speak or return a call. No, wait. You did return my call recently when you heard I was ill. Do I have to be dying to hear from you?
What does it mean, exactly? Too busy to prioritize your time differently?

Trait-centered Leadership vs. Servant Leadership
Tuesday, 30 May, 2017
Trait-centered Leadership vs. Servant Leadership

I’m a dancer. When I studied the Argentine Tango there was a foundational rule that I believe is true

Making Negotiation Win-Win
Monday, 22 May, 2017
Making Negotiation Win-Win

Using current negotiation models, people feel they are giving up more than they want in exchange for…

Miscommunication: the reasons, the cure, the prevention
Monday, 1 May, 2017
Miscommunication: the reasons, the cure, the prevention

Have you ever been absolutely certain you heard…

Sell to Prospects who CAN Buy
Monday, 10 Apr, 2017
Sell to Prospects who CAN Buy

Your solution is great. You know the narrative of the type of buyers who buy. You’re writing appropriate content and getting it out to the right demographic. But you’re still closing less than 5% from first contact and spending a ton of resource finding different ways to touch the same people as your competition touches – in hopes that you’ll have the right message that catches them at the right time, or just grind them down.