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Conscious Failing
Monday, 13 Jan, 2020
Conscious Failing

As a preamble to a discussion about failing consciously, I’d like to retell a story. Many years ago Xerox was beta testing a then new-type digital printer. The testers sent back complaints: it was hard to figure out how to work the damn thing, and the user guide was confusing. Obviously, User Error, the designers

Assessment: How much do you suck at listening?
Monday, 23 Dec, 2019
Assessment: How much do you suck at listening?

Answer these questions to see how accurately you hear

We Don’t Know How to Hear Each Other: how biases distort our conversations
Monday, 9 Dec, 2019
We Don’t Know How to Hear Each Other: how biases distort our conversations

So many people are feeling disempowered and ignored,

Questions: the new superpower
Monday, 2 Dec, 2019
Questions: the new superpower

Alexa, Siri, Google, and all programs that answer questions, have mechanisms

What Should Coaches Be Listening For?
Monday, 25 Nov, 2019
What Should Coaches Be Listening For?

A coach’s job is to facilitate potential change, usually

Training vs. Learning: do you want to train? Or have someone learn?
Monday, 11 Nov, 2019
Training vs. Learning: do you want to train? Or have someone learn?

Did you ever wonder why training fails more often than not? When important