Home » Archive by Category

Communication

Training vs. Learning: do you want to train? Or have someone learn?
Monday, 12 Nov, 2018
Training vs. Learning: do you want to train? Or have someone learn?

Did you ever wonder why training fails more often than not? When important material, meant to improve or…

We Don’t Know How to Hear Each Other: how biases distort our conversations
Monday, 12 Nov, 2018
We Don’t Know How to Hear Each Other: how biases distort our conversations

As a Buddhist, I don’t understand why anyone would want to take another’s…

Assumptions: Why Being Right Is Wrong
Monday, 12 Nov, 2018
Assumptions: Why Being Right Is Wrong

We naturally assume we understand what’s meant and don’t question that assumptions. The truth is, our brains are not set up to enable us to understand what others tell us…

The Problem With Information: the right time to pitch, gather, share, and advise
Monday, 12 Nov, 2018
The Problem With Information: the right time to pitch, gather, share, and advise

Information, used at the wrong time, or when used to influence or sell, advise or share, has cost us untold loss in business and relationships.

Sell to Prospects who CAN/WILL Buy
Monday, 5 Nov, 2018
Sell to Prospects who CAN/WILL Buy

Your solution is great. You know the narrative of the type of buyers who buy.

Servant Leadership: new skills to serve others, and why the old ones don’t work
Monday, 5 Nov, 2018
Servant Leadership: new skills to serve others, and why the old ones don’t work

I became enamored of the concept Servant Leadership in the 1980s. Developed by Robert Greenleaf,