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Communication

We Don’t Know How to Hear Each Other: how biases distort our conversations
Monday, 18 Feb, 2019
We Don’t Know How to Hear Each Other: how biases distort our conversations

So many people are feeling disempowered and ignored, targeted

Checklist for Influencers: questions for sellers, coaches, leaders, change agents
Monday, 11 Feb, 2019
Checklist for Influencers: questions for sellers, coaches, leaders, change agents

Most of you are really good at what you do: as influencers, sellers, coaches, change agents, or leaders, your intuition, excellent skills, and history of success guide your ability to facilitate change for your clients. And yet using conventional models and questions it’s inevitable that your interactions will have bias, and will unwittingly restrict possible outcomes accordingly. Since any bias you enter with will most likely skew the range of answers, the best option would be to enter each interaction with as

The Business of Kindness
Monday, 28 Jan, 2019
The Business of Kindness

I’ve recently heard people discussing ‘kindness’ as a business strategy. I’m so pleased.

Making Negotiation Win-Win
Sunday, 20 Jan, 2019
Making Negotiation Win-Win

Using current negotiation models, people feel they are giving up more than they want in exchange for receiving less than they deserve.

The Problem With Information: the right time to pitch, gather, share, and advise
Monday, 14 Jan, 2019
The Problem With Information: the right time to pitch, gather, share, and advise

Information, used at the wrong time, or when used to influence or

Resolving Unconscious Bias
Monday, 10 Dec, 2018
Resolving Unconscious Bias

Our biases have been developed through the stories of our lives. From birth, our parent’s beliefs become part of our unconscious, very