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Communication

Healthcare Apps Can Facilitate Patient Compliance
Monday, 22 Jan, 2018
Healthcare Apps Can Facilitate Patient Compliance

There are currently more than 165,000 healthcare apps used for a variety of purposes – helping patients

To Change Behaviors, First Change Beliefs: an essay for change agents
Monday, 8 Jan, 2018
To Change Behaviors, First Change Beliefs: an essay for change agents

Why do people prefer behaviors that obviously lead to less-than-stellar

Guys Aren’t Gender Neutral: the how and why of (un)biased communication
Monday, 18 Dec, 2017
Guys Aren’t Gender Neutral: the how and why of (un)biased communication

As someone who’s written about communication for decades,..

Mother Knows Best
Monday, 4 Dec, 2017
Mother Knows Best

Given what’s going on in the world these days, I thought we all might need a bit of Sweet. Enjoy. SD
In 1981, I was a single parent of a young disabled son, working a full time job, living in Park Slope Brooklyn. Given my constant state of overwhelm, I decided to get a group of parents together to see if we could find ways to parent without nagging, or threatening, or cajoling, and maybe even free up time for us to enjoy our kids. I doubted I was the only parent in overwhelm mode. I put together a bit of a program design and convinced the local library to give me a room one

Boredom: A Route To Creativity
Monday, 13 Nov, 2017
Boredom: A Route To Creativity

We live our lives, these days, with continuous stimulation…

Upselling with Integrity: connecting authentically with your target market
Monday, 6 Nov, 2017
Upselling with Integrity: connecting authentically with your target market

I recently took a cold call from Comcast – the first cold call I’ve…