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Communication

Boredom: A Route To Creativity
Monday, 11 Mar, 2019
Boredom: A Route To Creativity

We live our lives, these days, with continuous stimulation…

Sellers Ask the Wrong Questions
Monday, 25 Feb, 2019
Sellers Ask the Wrong Questions

I recently accepted a cold call from an insurance guy because I was thinking of switching providers.

Behavior Modification doesn’t modify behaviors: an essay on why it fails and what to use instead
Monday, 18 Feb, 2019
Behavior Modification doesn’t modify behaviors: an essay on why it fails and what to use instead

I recently chatted with a VC invested in 15 healthcare apps that use

The Business of Kindness
Monday, 28 Jan, 2019
The Business of Kindness

I’ve recently heard people discussing ‘kindness’ as a business strategy. I’m so pleased.

Making Negotiation Win-Win
Sunday, 20 Jan, 2019
Making Negotiation Win-Win

Using current negotiation models, people feel they are giving up more than they want in exchange for receiving less than they deserve.

The Problem With Information: the right time to pitch, gather, share, and advise
Monday, 14 Jan, 2019
The Problem With Information: the right time to pitch, gather, share, and advise

Information, used at the wrong time, or when used to influence or