Have you ever been absolutely certain you heard…

When researching my book on closing the gap between what’s said and what’s heard,

In 1937 Dale Carnegie published his celebrated How to Win Friends

There are currently more than 165,000 healthcare apps used for a variety of purposes – helping patients

As someone who’s written about communication for decades,..

Given what’s going on in the world these days, I thought we all might need a bit of Sweet. Enjoy. SD
In 1981, I was a single parent of a young disabled son, working a full time job, living in Park Slope Brooklyn. Given my constant state of overwhelm, I decided to get a group of parents together to see if we could find ways to parent without nagging, or threatening, or cajoling, and maybe even free up time for us to enjoy our kids. I doubted I was the only parent in overwhelm mode. I put together a bit of a program design and convinced the local library to give me a room one