I recently took a cold call from Comcast – the first cold call I’ve…

Charlie Rose interviewed Brian Moynihan, the CEO of

Dear Friends:
Lately, everyone I know is complaining about how busy they are. It’s really beginning to annoy me. So I thought I’d write you this personal note – a rant, I suppose – to let you know how I feel when I hear you’re too busy to speak or return a call. No, wait. You did return my call recently when you heard I was ill. Do I have to be dying to hear from you?
What does it mean, exactly? Too busy to prioritize your time differently?

I’m a dancer. When I studied the Argentine Tango there was a foundational rule that I believe is true

I’m regularly flummoxed when I hear people question climate change, or when folks actually believe that people of color are ‘different’ and worthy of being insulted, underpaid, ignored.

I recently purchased dysfunctional products/services from three vendors who were unwilling to go outside company rules to fix the problems …