Communication
Assessment: How much do you suck at listening?
Answer these questions to see how accurately you hear what your communication partner intends you to hear.
Miscommunication: the reasons, the cure, the prevention
Have you ever been absolutely certain you heard…
How Listening Filters Cause Misunderstanding
When researching my book on closing the gap between what’s said and what’s heard,
Why Building Relationships is an Unsuccessful Sales Technique
In 1937 Dale Carnegie published his celebrated How to Win Friends
Healthcare Apps Can Facilitate Patient Compliance
There are currently more than 165,000 healthcare apps used for a variety of purposes – helping patients
Guys Aren’t Gender Neutral: the how and why of (un)biased communication
As someone who’s written about communication for decades,..