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Change Management

Inside Curiosity
Monday, 23 Oct, 2017
Inside Curiosity

Curiosity is a good thing, right? But what is it? Wikipedia defines curiosity thus:

How Sales Overlooks Buyers: Essay and Q&A
Monday, 11 Sep, 2017
How Sales Overlooks Buyers: Essay and Q&A

In 1993, when my first book cam out and before he died, David Sandler called to buy out my…

To Change Behaviors, First Change Beliefs: an essay for change agents
Monday, 24 Jul, 2017
To Change Behaviors, First Change Beliefs: an essay for change agents

Why do people prefer behaviors that obviously lead to less-than-stellar

Facilitating Compliance: helping patients choose health
Monday, 10 Jul, 2017
Facilitating Compliance: helping patients choose health

In the late 1970s, I approached my studies for an MSc in Health Sciences

Trust: what it is, and how to initiate it
Tuesday, 9 May, 2017
Trust: what it is, and how to initiate it

Trust. The big kahuna. The sales industry seeks it; doctors assume it;

Selling Ideas to Colleagues
Monday, 24 Apr, 2017
Selling Ideas to Colleagues

You’ve got a great idea, but need your colleagues – your boss, your teammates, your partners – to approve…