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Change Management

Change Without Resistance: Podcast series and article on generating buy-in with systems thinking
Monday, 18 Nov, 2019
Change Without Resistance: Podcast series and article on generating buy-in with systems thinking

Why does it seem so hard to change a habit or a behavior?

How the Sales Industry Colludes in Failure
Monday, 1 Jul, 2019
How the Sales Industry Colludes in Failure

Would you consider a baseball player with a 95% failure rate Successful?

FACILITATIVE QUESTIONS: Questions that facilitate change
Monday, 24 Jun, 2019
FACILITATIVE QUESTIONS: Questions that facilitate change

As professionals a big part of our jobs is to influence change. We assume we know the appropriate means to get where we want to be. Certainly we think we know the right questions to get the data we think we need.

But sometimes our questions miss the unconscious drivers, and the incomplete data we collect as a result skews our outcomes. Or we unwittingly cause resistance even when our solutions are important and well-conceived.

To Change Behaviors, First Change Beliefs: an essay for change agents
Monday, 10 Jun, 2019
To Change Behaviors, First Change Beliefs: an essay for change agents

Why do people prefer behaviors that obviously lead to less-than

Inside Curiosity
Monday, 6 May, 2019
Inside Curiosity

Curiosity is a good thing, right? But what is it? Wikipedia defines curiosity thus: a quality related to inquisitive thinking such as

How To Help Buyers Shift Their Status Quo
Monday, 11 Mar, 2019
How To Help Buyers Shift Their Status Quo

I’ve recently heard sales folks complain that the status quo was