Home » Archive by Category

Facilitative Questions

Questions: the new superpower
Monday, 2 Dec, 2019
Questions: the new superpower

Alexa, Siri, Google, and all programs that answer questions, have mechanisms

Facilitative Questions: Questions that facilitate change
Monday, 24 Jun, 2019
Facilitative Questions: Questions that facilitate change

As professionals a big part of our jobs is to influence change. We assume we know the appropriate means to get where we want to be. Certainly we think we know the right questions to get the data we think we need.

But sometimes our questions miss the unconscious drivers, and the incomplete data we collect as a result skews our outcomes. Or we unwittingly cause resistance even when our solutions are important and well-conceived.

Sellers Ask the Wrong Questions
Monday, 25 Feb, 2019
Sellers Ask the Wrong Questions

I recently accepted a cold call from an insurance guy because I was thinking of switching providers.

Questioning Questions
Monday, 17 Dec, 2018
Questioning Questions

Decades ago I had an idea that questions could be vehicles to facilitate change in addition to eliciting answers.