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Leadership

Listening Biases: How Influencers Unwittingly Restrict Possibilities
Monday, 25 May, 2020
Listening Biases: How Influencers Unwittingly Restrict Possibilities

Do you enter conversations to listen for what will confirm your assumptions? Do you assume the responses to your questions provide an accurate representation of the full fact pattern – ‘good’ data – on which to base your follow-on questions? Do

Feedback: a route to collaboration and excellence
Monday, 24 Feb, 2020
Feedback: a route to collaboration and excellence

I hate unrequested ‘feedback’. Personally, when I

Conscious Failing
Monday, 13 Jan, 2020
Conscious Failing

As a preamble to a discussion about failing consciously, I’d like to retell a story. Many years ago Xerox

You Can’t Lead If You Can’t Follow
Monday, 21 Oct, 2019
You Can’t Lead If You Can’t Follow

A friend of mine delivers leadership training in police departments. On the first

The Cost of Misunderstanding: why leaders must take responsibility for mistakes
Monday, 23 Sep, 2019
The Cost of Misunderstanding: why leaders must take responsibility for mistakes

Working with a partner in Amsterdam recently, I was one of a