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What? Did You Really Say What I Think I Heard?
Saturday, 29 Nov, 2014
What? Did You Really Say What I Think I Heard?

Read Sharon Drew’s new book on listening. It explains how to bridge the gap between what’s said and what’s heard, how to avoid bias, assumptions, and misunderstanding. It’s funny, original, and practical.

How Sales, Marketing and Social Can Facilitate the Decision Path
Tuesday, 29 Apr, 2014
How Sales, Marketing and Social Can Facilitate the Decision Path

Unfortunately sellers end up closing a small fraction…

How To Listen To Hear What’s Intended
Sunday, 23 Feb, 2014
How To Listen To Hear What’s Intended

This article is an excerpt from Sharon Drew Morgen’s new book “Did You Really Say What I Think I Heard?”

9 Steps that Influence a Buying Decision
Saturday, 10 Aug, 2013
9  Steps that Influence a Buying Decision

The steps of a buying decision differ from the steps of a sale.