At the suggestion of my realtor, when I purchased my new house I went to Nationwide for a new insurance policy.
What a shock. The original agent didn’t return my first 3 calls. Oh stupid me! I should have known there would be trouble ahead at that point, but I trusted my realtor.

What happens when a visionary’s ideas go mainstream? What happens to the visionary?

Brian Tracy is a smart, kind, sales guru who cares equally about both sellers and buyers.

Just got off the phone with AT&T after calling to change my address. As soon as the rep had me on the phone, she began reading a doc I had to agree to: in order for her to help me, I’d have to agree to hear about new AT&T products.

What does ‘I Don’t Know’ really mean?
When someone really doesn’t know, the entire question asked of them sounds like fuzz. Their response is ‘HUH? WHA?’
When they say ‘I Don’t Know’ that is merely a piece of a sentence, the rest of which is: I don’t know where in my brain that data is stored so [...]

Where do you think your prospects go after you’ve done your info gathering, made your pitch, and set up a lovely relationship?
What makes you think that solving the problem with a new product is their ultimate goal?
What makes you think that making a purchase (of your product) is the next step for the prospects – [...]