I found Steve Davis of Facilitator University today – www.masterfacilitatorjournal.com. I’m so impressed. He’s taken the concept of ‘facilitation’ – near and dear to my heart, given my model is called Buying Facilitation or Decision Facilitation – and expanded it across contexts for anyone involved in facilitating another in being their best.
When I named my [...]

Given the past blogs I wrote about Caelo Software and the NEO email organizer, I’m happy to report that the folks there – Tom Gibson and David Bracewell – have bent over backwards to help me get the software up and running on my computer. Sad to say that I’m pretty backwards when it comes [...]

So – I got an apologetic response from the NEO guys (blogs are great, no?) and from one of their supports (thanks, Chris). But I think the point was missed (at least in my estimation).
It would have been nice if the man who blogged would have actually called me and gave me service (and he [...]

I get very frustrated when I risk trialing a new software package and then they don’t give me the service I need – and then they send me yet another form letter asking how I’m liking the package….. and it’s still sitting on my desktop taking up space, and is un-used.
I heard that NEO – [...]

I love Tony’s stuff. He has a great understanding of some of the people systems involved in corporations.
Blending Buying Facilitation with VITO Principle #5, I’d say this: getting to a Board member is often difficult, and sometimes a political time bomb – especially if you are going over your prospect’s head and she knows about [...]