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Helping Buyers Decide

When do buyers buy?
Saturday, 2 Jun, 2012
When do buyers buy?

Your prospects need your solution. Desperately. But they are stalling. And it makes no sense.

The buyer’s buying process vs. the sales model: two divergent roads
Monday, 9 Apr, 2012
The buyer’s buying process vs. the sales model: two divergent roads

The sales process is woefully inadequate. It merely focuses on the last 10% of the buying decision: the solution and vendor choice.
To understand and influence the buyer’s buying decision process and all of the people, politics and relationships that buyers must manage internally to be ready to make a purchase, it’s necessary for sellers to learn a new language. Not […]

Where does selling begin? Activate the buying journey immediately
Tuesday, 3 Apr, 2012
Where does selling begin? Activate the buying journey immediately

Where does selling begin? Why do we begin a buyer conversation by focusing on finding needs?

We can never understand a buyer’s buying environment
Monday, 30 Jan, 2012
We can never understand a buyer’s buying environment

Sales people get confused when I suggest they can’t ‘understand’ the buyer’s needs if they approach a sale with this outcome. Without everyone on board who will lend their voice to a possible solution, buyers cannot understand it themselves. And using the sales model, we can’t help: we’ll never understand what’s going on behind-the-scenes as they figure out who should be involved, what must be […]

Help Buyers Choose the Buying Decision Team: a case study
Monday, 16 Jan, 2012
Help Buyers Choose the Buying Decision Team: a case study

Would you buy a house without discussing it with your wife or family? Would you even know all of the buying criteria without their input?
Would you bring in a leadership training without getting the buy-in from the people who would be trained? Or know their criteria without their voices?
Would you choose a web designer without […]

Buyers don’t sit and wait for sellers
Monday, 19 Dec, 2011
Buyers don’t sit and wait for sellers

Around 85% of a buyer’s pre-purchase, back-end decision issues get addressed privately