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Listening

Why We Get Objections
Monday, 17 Feb, 2020
Why We Get Objections

For years I’ve written about how sales suffer because the sales by adding the function

The Noise of Subjectivity: how our personal biases shape and restrict our worlds
Monday, 10 Feb, 2020
The Noise of Subjectivity: how our personal biases shape and restrict our worlds

What if most of our viewpoints, interpretations

Speaker or Listener: Who’s Responsible For Misunderstandings?
Monday, 27 Jan, 2020
Speaker or Listener: Who’s Responsible For Misunderstandings?

There’s been an age-old argument in the communication field:

We Don’t Know How to Hear Each Other: how biases distort our conversations
Monday, 9 Dec, 2019
We Don’t Know How to Hear Each Other: how biases distort our conversations

So many people are feeling disempowered and ignored,

Listening Biases: How Influencers Unwittingly Restrict Possibilities
Monday, 29 Jul, 2019
Listening Biases: How Influencers Unwittingly Restrict Possibilities

Do you enter conversations with a goal, or set of expectations? Do you

Servant Leadership: new skills to serve others, and why the old ones don’t work
Monday, 8 Jul, 2019
Servant Leadership: new skills to serve others, and why the old ones don’t work

I became enamored of the concept of Servant Leadership in the 1980s.