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Some Truths about Systems
Monday, 12 Jun, 2017
Some Truths about Systems

As a Change Facilitator, I often get asked about the nature of decision making, change, and buy-in. Since folks are often surprised that my

Trait-centered Leadership vs. Servant Leadership
Tuesday, 30 May, 2017
Trait-centered Leadership vs. Servant Leadership

I’m a dancer. When I studied the Argentine Tango there was a foundational rule that I believe is true

Making Negotiation Win-Win
Monday, 22 May, 2017
Making Negotiation Win-Win

Using current negotiation models, people feel they are giving up more than they want in exchange for…

Questioning Questions
Monday, 15 May, 2017
Questioning Questions

Decades ago I had an idea that questions could be vehicles to facilitate change in addition to eliciting answers.

Optimizing Buyer Personas to Facilitate Pre-Sales Decisions
Monday, 20 Mar, 2017
Optimizing Buyer Personas to Facilitate Pre-Sales Decisions

Buyer Personas do a great job finding and reaching probable buyers, while positioning messages and…