The problem with accurately hearing what others mean to convey is not

Using current negotiation models, people feel they are giving up more than they want in exchange for receiving less than they deserve.

As business folk, we hold meetings regularly. Yet often we don’t accomplish what we set out to achieve. Why?

As a Change Facilitator, I often get asked about the nature of decision making, change and buy-in. Since my responses seem surprising

Decades ago I had an idea that questions could be vehicles to facilitate change in addition to eliciting answers.

Can you think of any business paradigms that have stayed the same over the past 100 years?