In 1937 Dale Carnegie published his celebrated How to Win Friends and Influence People – the first book…

Control: What does it give you? What do you lose? Where is the real control?
Recently I listened while a coaching client pitc

Sales, marketing, and social marketing attempt to place solutions and create relationships by supplying great content, discovering likely prospects, and creating trust. Unfortunately sellers end up closing a small fraction – less than 5% – of those they reach, and marketers and social end up closing even less. Our products are terrific. So what’s causing our failure?

As a Buddhist, I don’t understand why anyone would want to take another’s…

I recently purchased dysfunctional products/services from three vendors who were unwilling to go outside company rules to fix the problems …

I got to the gym yesterday only to find that my regular treadmill had been replaced by a new-fangled computer machine thing. I asked the young woman next to me how to start …