I wasn’t diagnosed with Nonverbal Learning Disorder – NLD, similar to Asperger’s – until I was 61.
In the media recently I’ve been hearing the word ‘kindness’ discussed by business folks.
Kindness – not a word historically …
Information, when used to influence or sell, has cost us untold loss in business and relationships. It actually causes resistance.
Answer these questions to see how accurately you hear what your communication partner intends you to hear.
There is a universally believed concept that resistance is ubiquitous, that any change, any new idea, will engender resistance. University programs teach it, Harvard professors such as Chris Argyris have made their reputations and written books on it, consultants make their livings managing it. Yet there is absolutely no reason for there to ever be resistance.
Let’s start with the underlying issue: systems. Everyone lives in, works in, a system of people, rules, relationships, expectations, history….
Your solution is the last thing a buyer needs. Literally…