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Articles tagged with: change management

Behaviors aren’t rational
Friday, 2 Dec, 2011
Behaviors aren’t rational

Science, sales, negotiating, and the prison system – not to mention neuromarketing, neurosciences, and decision making sciences – have a base-line belief  that there is a ‘rational’ way to recognize choice -  rationality assumed when the ‘appropriate information’ is available to decide with.
In other words, when choices are made that go against what the world [...]

An Intelligent Contact Sheet
Friday, 11 Nov, 2011
An Intelligent Contact Sheet

The field of marketing automation would like to get the right data, at the right time, to prospects who sign up on contact sheets…

Cold Calling Works – and it’s fun!
Monday, 7 Nov, 2011
Cold Calling Works – and it’s fun!

I’m here to tell you that cold calling can be one of the most effective ways to meet new prospects and close sales. And it’s a whole…

A buying decision is a change management problem
Wednesday, 24 Aug, 2011
A buying decision is a change management problem

The sales model focuses on needs assessment and solution placement. Buying is a change management activity. They are two different activities.

Change management and sales: influencing the buying decision path
Wednesday, 15 Jun, 2011
Change management and sales: influencing the buying decision path

Until the people that will touch a potential new solution buy-in to altering the status quo (their policies, relationships…

Facilitating the Buyer’s Journey: a definition
Monday, 6 Jun, 2011
Facilitating the Buyer’s Journey: a definition

In the 23 years I’ve been writing about and teaching Buying Facilitation®, I’ve come up with dozens of terms to explain my intent re  ’the buyer’s journey’ or ‘the buyer’s decision path’.
I originally labelled the trip through the behind-the-scenes issues buyers must contend with (those political, relational, strategic issues that will be touched when a new solution enters) [...]