What’s the difference between your selling patterns and your…

There is an important NLP premise I hold dear: the meaning of the communication is the response it elicits, separate from my intent.
I believe the truth in this dictum completely, down through my bones. That belief, however is rather poignant, given my communications problems: as an Asperger’s sufferer I sometimes unwittingly communicate in ways that harm, confuse, or annoy. [...]

How do we know, in advance, the difference between a vendor who will be terrific, and one who will be hell? One who will do what we want them to do, and one that will blame us when they get it wrong? And how angry are we when we end up paying just to get them [...]

Listening is circular, and ends with the originating speaker receiving a message they need to respond to. There is a speaker and a listener, a message maker and a message receiver. And without a Sender and a Receiver, there is no message. Indeed, the definition of a communication includes having a sender and a receiver. [...]

As CPAs, your job involves several forms of communication. You need to─

Get agreement from clients, colleagues and partners.
Need to negotiate with departments of finance, CFOs and the IRS.
Ensure you understand, and are understood by, all people you communicate with.

Failure to [...]