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Plantronics, Part 2: the definition of un-customer service
Tuesday, 12 Jul, 2011
Plantronics, Part 2: the definition of un-customer service

As per my blog post a few weeks ago, I had problems with a phone I recently purchased from Plantronic. The first fix they sent me was a refurbished product to replace the new one. I refused that, and was then sent a new one. At each step of the way, I told the folks to […]