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Articles tagged with: email

I hate being dependent upon email for my life
Tuesday, 31 Aug, 2010
I hate being dependent upon email for my life

Geesh. Whatever happened to the days when we called each other to say “Hi”? I even have to email my friends days in advance to organize  friend-time for a chat. And god help them if they need to speak with me during my workday. It’s almost as if picking up the phone is an intrusion. Indeed, when my phone rings […]

Helping a prospect choose me
Friday, 30 Jul, 2010
Helping a prospect choose me

This is a copy of an email I got from a prospect considering whether or not to attend my public Buying Facilitation™ training. I’ve included my response so you can see how I use the decision facilitation model to help the buyer buy. This is unedited: I just omitted his name.
Hi Sharon Drew,
I’ve got […]

Customer to T-Mobile: Representative Representative Representative
Tuesday, 20 Apr, 2010
Customer to T-Mobile: Representative Representative Representative

My T-Mobile Blackberry had a problem: I got a message that told me that it needed my email pass code changed after hours of me receiving no emails. So without any warning and no choice to fix it before stopping my service, they shut it off. They sent me a message with fix options […]

What is email for?
Thursday, 12 Nov, 2009
What is email for?

I don’t know about you, but when I get long emails my eyes go running around my head. Too many words for me to take in during a busy day when I’m sure I’m suffering from some form of ADHD as I try to multitask beyond human capability. So I ask folks to please, please, […]