Sales has done a fine job of needs assessment and solution placement. But the focus on placing solution is not as relevant as it once was as buyers show up knowing more than we do. I even know of on-line capability being developed as we speak that will replicate questions that sellers ask, on line…

For decades, I have been a proponent of, and keynoter in the field of, Spirituality in the Workplace. There seem to be different names for it these days: the heart of business, corporate social responsibility, conscious capitalism, patient capitalism, bringing the heart to work. What it means, underneath all of the words, is that we [...]

Chris Brogan is to be trusted. But how do we know?
Indeed, Chris asks the big questions that we all should be asking:
“We’ve moved from asking our neighbors to believing advertising to asking people we’ve never met what they think about an issue. How does this work? And if you represent a business, how can you be [...]