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Articles tagged with: management tools

The Internal Customer: Is It A Sales Job?
Friday, 24 Jul, 2009
The Internal Customer: Is It A Sales Job?

What is the difference between selling to an internal customer and selling to an external customer?
Nothing.
At the end of the day, there is the buyer, the seller, and the solution. The influencer, the influenced, and the idea, or request. Regardless of the moving parts, one person wants another person to buy in to something that […]

Business Practices for Managers
Wednesday, 10 Jun, 2009
Business Practices for Managers

I recently discovered the site of Good Practice, an Edinburgh-based company that specializes in creating very easy to use material for middle managers. When the CEO Peter Casebow gave me access to the management section of the site, I found it quite easy to use, and with several options to make the material accessible in […]