Selling with Integrity
Nov 20, 2009 Book Reviews
In 1995 I wrote a book called Selling with Integrity: reinventing sales through collaboration, respect, and serving, published in 1997 and subsequently on the NYTimes Business Bestseller list. The book continues to sell well, being considered one of the top sales books of all time. At the time I wrote it, it took a month of hassling before my publisher agreed to me using the term ’serving’ rather than ’service.’ And, at the time, I didn’t know how to talk or write about Buying Facilitation® as clearly as I do now.
Selling with Integrity was my nascent attempt to explain the idiosyncratic way buyers buy behind-the-scenes, and our jobs as sellers to serve them by being neutral navigators, GPS systems, and decision facilitators. But I wasn’t that clear, and I ended up writing about our spiritual values and how we, as sales professionals, can actually use our positions to actually lead buyers through their own criteria and values. I actually wrote several articles with titles such as ‘The Seller as Servant-Leader.’ Indeed, an article with that title was the most requested reprint from Leadership Excellence magazine.
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Tags: book, gps, nevor, selling with integrity, serve
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