I recently purchased an Android phone from T-Mobile. Part of the promotion was a $50 rebate. I must tell you that I will never, ever go through those hoops again. I finally ended up handing it over to my tech guy Shawn. And I am here to tell you that it has cost me more [...]

I’m smart. I’ve used technology for 15 years. I can usually figure stuff out, and if I can’t, my tech guy Shawn can. Between the 2 of us, we’ve got it covered.
The  topic of next week’s Cranky Tuesday post is the T-Mobile rebate system, so I’m leaving the very worst for last. But when I got my [...]

I decided to finally upgrade my 3-year-old Blackberry. OK, OK, I’m obviously going to get a lot of flak for keeping something so old and not having easy access to the net or apps. But it did what I needed it to do. And now I need more.
I heard about the new Galaxy Samsung, did [...]

This past week I’ve been attempting to contact technology companies that do sales enablement or some sort of sales force automation, in order to add Buying Facilitation® to the front end as a ‘buying enablement’ capability. Imagine enablement software that could enter the buying decision journey earlier to add the human side of decision making into the work [...]

Do you use the telephone only to make appointments? Do you spend a lot of time traveling for ‘face visits’ and even then don’t close all of those you visit? Do you get the right members of the Buying Decision Team into the room on the first visit?
Join me and Lorman Education Services for an [...]

My T-Mobile Blackberry had a problem: I got a message that told me that it needed my email pass code changed after hours of me receiving no emails. So without any warning and no choice to fix it before stopping my service, they shut it off. They sent me a message with fix options [...]