There are two aspects to a buyer’s journey as they consider a solution purchase: getting internal buy-in from colleagues, bosses, and budgets to decide to make a change, figuring out how or what will be included in the change, and agreeing how to move forward…

In conjunction with StrategyDriven magazine, and with Nathan Ives as the brilliant interviewer, I’ve recorded a series of 6 podcasts called Making Change Work. The first podcast is available below.
And, why am I recording a Change Management series? For those of you familiar with my decision facilitation model, you’ll recognize that it’s basically a change [...]

StrategyDriven Magazine has interviewed me to discuss how decision facilitation in general, and Buying Facilitation® in specific, works with change. In fact they asked me to collaborate with them on a Change Management series of six podcasts that will be offered in July. More on that later, but it’s going…

I was recently interviewed by Bob Thompson of Customer Think. It was a thoughtful interview, but then again, Bob is quite a thoughtful person. His integrity and care about the customer-focused business environment is quite obvious.  His site – Customer Think - offers very interesting articles and blogs that cover the thought leadership around customers and sellers. [...]

At the beginning of this month, I did an interview on The Small Business Advocate. The segment was titled “Why buyers can’t buy and sellers can’t sell”. Jim Basingame reaches many thousand entrepreneurs and small business owners. He does well on his site to make a lot of material available for his listeners, and even [...]

Hi Everyone:
I decided to give you all of the podcasts, videos, and audio files of the interviews I’ve done recently so you can kick back and enjoy some ‘easy listening’ if you find listening easier than reading. I believe that you’ll be able to upload many of these onto your MP3 player for when you’re [...]