Depending on the selling approach you’re using, you are closing between .6% – 7% , regardless of size of solution or industry.
These numbers are far lower than they need to be: so long as your primary focus is on making a sale and you focus on needs assessment and solution choice (factors which are the buyer’s final considerations), and ignore the [...]

In order for any change to occur – whether it’s a decision to purchase a product, or an implementation to add new technology - whatever touches the ultimate solution must buy-in to the change.
Often our focus is on getting the end-result we think we want. We forget that without buy-in from the necessary  people and policies that maintain the status quo, we face the [...]

I am addicted to the TV show Parenthood. In it, a 12-ish-year-old boy named Max has Asperger’s.

My brilliant colleague Vanessa DiMauro (a leader in social networking marketing, decision making, and leadership) and I are currently writing an article on Sales and Social Networking. While we are both filled with ideas, I decided to go to the source and have you (my readers) help out. I suspect this is a big topic, [...]

When the gatekeeper doesn’t let you through, who is the decision maker? When your Identified Client gets flack from a colleague for wanting to use you as their vendor, who is the decision maker? When the old vendor shows up with a solution similar to yours, who is the decision maker?

Sellers assume that when they make a prospecting connection and notice a ‘need’ that aligns with their solution, it’s time to sell. For some reason, a ‘need’ has been equivalent to an action call – much like when we see a child moving toward the road or a hot stove that we go into action [...]