Home » Archive by Tags

Articles tagged with: serving

The Heart of Sales
Monday, 21 Dec, 2015
The Heart of Sales

Sales could easily become a spiritual practice, bring in far more revenue, and make sellers Servant Leaders.
For decades, I have been a proponent of, and keynoter in the field of, Spirituality in the Workplace. In my work life, I have focused on the sales profession, as I believe (as the very foundation of business), it offers the capability of making each person, each interaction, and each company, based on true service.
Unfortunately, with the focus on profit, solution placement, timelines, and commissions, the potential for true servant-leadership has been overlooked.

Who represents Starbucks – or all companies?
Tuesday, 21 Dec, 2010
Who represents Starbucks – or all companies?

After my complaints last week about a Starbucks manager refusing to exchange a defective CD, I received 3 phone calls from different customer service folks at Starbucks (one of them was the ‘entertainment’ manager, and I’m not sure what that means) apologizing and offering to send me a replacement CD. All proclaimed that the manager who wouldn’t […]

Salesopedia: The Sales Place
Wednesday, 8 Jul, 2009
Salesopedia: The Sales Place

There are several sites that offer ‘everything sales’. But one of them is truly professional, fresh, and a showcase for quality: Salesopedia.
Begun about two years ago by Clayton Shold and Dave Maynard to be an encyclopedia/wikipedia for sales, Shold and Maynard have grown the site to be THE place for all-things-sales, with provocative articles and great […]