Resolving Unconscious Bias
Our biases have been developed through the stories of our lives. From birth, our parent’s beliefs become part of our unconscious, very personal, ecosystem; the cultural norms of our youth create our habits, behaviors, and identity; the schools we attend or the gangs we join introduce us to the way our
Practical Decision Making: a route to enhanced effectiveness
What are decisions?While the perceived wisdom defines decision making as the
The Big Push: why sellers, doctors, coaches, and leaders, don’t effect permanent change
How many times have you tried to sell an idea to a colleague, only to have it be misunderstood or ignored?
Speaker or Listener: Who’s Responsible For Misunderstandings?
There’s been an age-old argument in the communication field:
How To Help Buyers Shift Their Status Quo
I’ve recently heard sales folks complain that the status quo
Buy-In: how to procure compliance, and why it seems difficult
Have you ever attempted to implement a procedure with