Putting People First: the path to Customer Centricity, essay
Monday, 7 Oct, 2019
Putting People First: the path to Customer Centricity, essay

Charlie Rose interviewed Brian Moynihan, the CEO of

Communication Competence: the case for enhanced soft skills for our new digital world
Monday, 16 Sep, 2019
Communication Competence: the case for enhanced soft skills for our new digital world

Today was a typical day. I arrived at my office early

Resistance to Guidance: Why Sales, Coaching, and Leadership Practices Falter
Monday, 9 Sep, 2019
Resistance to Guidance: Why Sales, Coaching, and Leadership Practices Falter

Do you know what’s stopping you or your company from making the

Trait-centered Leadership vs. Servant Leadership
Monday, 26 Aug, 2019
Trait-centered Leadership vs. Servant Leadership

I’m a dancer. When I studied the Argentine Tango there

Sell to Prospects who WILL Buy, not Those who SHOULD Buy
Monday, 12 Aug, 2019
Sell to Prospects who WILL Buy, not Those who SHOULD Buy

Your solution is great. You know the narrative of the type of buyers who buy. You’re writing appropriate

How the Sales Industry Colludes in Failure
Monday, 1 Jul, 2019
How the Sales Industry Colludes in Failure

Would you consider a baseball player with a 95% failure rate Successful?