
As professionals a big part of our jobs is to influence change. We assume we know the appropriate means to get where we want to be. Certainly we think we know the right questions to get the data we think we need.
But sometimes our questions miss the unconscious drivers, and the incomplete data we collect as a result skews our outcomes. Or we unwittingly cause resistance even when our solutions are important and well-conceived.

Why do people prefer behaviors that obviously lead to less-than

Our jobs as influencers is to help Others achieve their own brand of

A participant at one of my onsite Buying Facilitation® trainings took me to his desk where he

I wasn’t diagnosed with Nonverbal Learning Disorder – NLD, similar to

BIG IDEA: Buyers can’t buy until they’ve handled all of their internal