Home » Archive by Category

Facilitating Change

You Can’t Change a Behavior by Trying to Change a Behavior
Monday, 19 Jul, 2021
You Can’t Change a Behavior by Trying to Change a Behavior

I recently got a call from a noted venture capitalist of healthcare apps. DH: I heard you have a model that facilitates permanent behavior change. I wonder

Beyond Empathetic Listening
Monday, 5 Jul, 2021
Beyond Empathetic Listening

We all know the importance of listening, of connecting with others by deeply hearing them share thoughts, ideas, and feelings, by being

You Can’t Lead If You Can’t Follow
Monday, 14 Jun, 2021
You Can’t Lead If You Can’t Follow

A friend of mine delivers leadership training in police departments. On the first morning, he has the partners dance with each other, taking

Conscious Failing
Monday, 7 Jun, 2021
Conscious Failing

As a preamble to a discussion about failing consciously, I’d like to retell a story. Many years ago Xerox was beta testing a then new-type digital printer. The

Addressing Diversity Through Listening
Monday, 3 May, 2021
Addressing Diversity Through Listening

Diversity is vital, yet often difficult to attain due to barriers of communication and biases, making assimilation complicated.

The Noise of Subjectivity: how our personal biases shape and restrict our worlds
Monday, 12 Apr, 2021
The Noise of Subjectivity: how our personal biases shape and restrict our worlds

What if most of our viewpoints, interpretations and assumptions are so unconsciously biased that we