Facilitative Questions
Questioning Questions
Decades ago I had an idea that questions could be vehicles to facilitate change in addition to eliciting answers. Convention went
Questions: the new superpower
Alexa, Siri, Google, and all programs that answer questions, have mechanisms
Facilitative Questions: Questions that facilitate change
As professionals a big part of our jobs is to influence change. We assume we know the appropriate means to get where we want to be. Certainly we think we know the right questions to get the data we think we need.
But sometimes our questions miss the unconscious drivers, and the incomplete data we collect as a result skews our outcomes. Or we unwittingly cause resistance even when our solutions are important and well-conceived.
Sellers Ask the Wrong Questions
I recently accepted a cold call from an insurance guy because I was thinking of switching providers.