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Listening Biases: How Influencers Unwittingly Restrict Possibilities
Monday, 25 May, 2020
Listening Biases: How Influencers Unwittingly Restrict Possibilities

Do you enter conversations to listen for what will confirm your assumptions?

Feedback: a route to collaboration and excellence
Monday, 24 Feb, 2020
Feedback: a route to collaboration and excellence

I hate unrequested ‘feedback’. Personally, when I

Conscious Failing
Monday, 13 Jan, 2020
Conscious Failing

As a preamble to a discussion about failing consciously, I’d like to retell a story. Many years ago Xerox

The Cost of Misunderstanding: why leaders must take responsibility for mistakes
Monday, 23 Sep, 2019
The Cost of Misunderstanding: why leaders must take responsibility for mistakes

Working with a partner in Amsterdam recently, I was one of a

Communication Competence: the case for enhanced soft skills for our new digital world
Monday, 16 Sep, 2019
Communication Competence: the case for enhanced soft skills for our new digital world

Today was a typical day. I arrived at my office early