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Listening

Listening Biases: How Influencers Unwittingly Restrict Possibilities
Monday, 20 Sep, 2021
Listening Biases: How Influencers Unwittingly Restrict Possibilities

Do you enter conversations to listen for what will confirm your assumptions? Do you assume the responses to your questions provide an accurate representation of the full fact pattern – ‘good’ data – on which to base your follow-on questions? Do you assume your history of similar topics topics gives you a more elevated understanding of […]

What Makes A Decision Irrational?
Monday, 16 Aug, 2021
What Makes A Decision Irrational?

After spending 30 years deconstructing the inner processes of how people decide, and training a decision facilitation model

Beyond Empathetic Listening
Monday, 5 Jul, 2021
Beyond Empathetic Listening

We all know the importance of listening, of connecting with others by deeply hearing them share thoughts, ideas, and feelings, by being

Beyond the Mask: do we really see each other?
Monday, 10 May, 2021
Beyond the Mask: do we really see each other?

Enjoying my post-gym coffee outside a coffee shop last week I looked up and noticed a maskless man drinking his coffee at a near-by table. I got a shock when I saw his whole face. A face! The whole face! I’ve gotten so adjusted to only seeing eyes and mask that I was startled, and surprised on many levels.

Addressing Diversity Through Listening
Monday, 3 May, 2021
Addressing Diversity Through Listening

Diversity is vital, yet often difficult to attain due to barriers of communication and biases, making assimilation complicated.

The Noise of Subjectivity: how our personal biases shape and restrict our worlds
Monday, 12 Apr, 2021
The Noise of Subjectivity: how our personal biases shape and restrict our worlds

What if most of our viewpoints, interpretations and assumptions are so unconsciously biased that we