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Listening

Addressing Diversity Through Listening
Monday, 3 May, 2021
Addressing Diversity Through Listening

Diversity is vital, yet often difficult to attain due to barriers of communication and biases, making assimilation complicated.

Listening Assessment: Do you have listening biases?
Monday, 5 Apr, 2021
Listening Assessment: Do you have listening biases?

Most of us believe we don’t have listening biases accurately hear what’s been said. But given our brain’s

Beyond Empathetic Listening
Monday, 8 Feb, 2021
Beyond Empathetic Listening

We all know the importance of listening, of connecting with others by deeply hearing them share thoughts, ideas, and feelings, by being

We Don’t Know How to Hear Each Other: how natural biases distort our conversations
Monday, 14 Dec, 2020
We Don’t Know How to Hear Each Other: how natural biases distort our conversations

During the three years I spent researching and writing a book on closing the gap

Do We Forget Our Values With ‘Different’ People?
Monday, 16 Nov, 2020
Do We Forget Our Values With ‘Different’ People?

By any standards, I’m considered successful. A NYTimes bestselling author of 9 books, an inventor and

The Discipline of Listening
Tuesday, 8 Sep, 2020
The Discipline of Listening

Our brains make it difficult, if not impossible, to fully or accurately comprehend what our Communication Partners