Listening

During the three years I spent researching and writing a book on closing the gap

By any standards, I’m considered successful. A NYTimes bestselling author of 9 books, an inventor and

Our brains make it difficult, if not impossible, to fully or accurately comprehend what our Communication Partners

Do you enter conversations to listen for what will confirm your assumptions?

There’s been an age-old argument in the communication field:

Answer these questions to see how accurately you hear