Listening
Listening Assessment: Do you have listening biases?
Most of us believe we don’t have listening biases accurately hear what’s been said. But given our brain’s
Beyond Empathetic Listening
We all know the importance of listening, of connecting with others by deeply hearing them share thoughts, ideas, and feelings, by being
We Don’t Know How to Hear Each Other: how natural biases distort our conversations
During the three years I spent researching and writing a book on closing the gap
Do We Forget Our Values With ‘Different’ People?
By any standards, I’m considered successful. A NYTimes bestselling author of 9 books, an inventor and
The Discipline of Listening
Our brains make it difficult, if not impossible, to fully or accurately comprehend what our Communication Partners
Listening Biases: How Influencers Unwittingly Restrict Possibilities
Do you enter conversations to listen for what will confirm your assumptions?