Home » Archive by Category

Listening

Addressing Diversity Through Listening
Tuesday, 5 Nov, 2019
Addressing Diversity Through Listening

Diversity is vital, yet often difficult to attain due to barriers of communication and biases, making assimilation complicated. We know that by diversifying our companies, our schools, our neighborhoods we’re capable of creating all that’s possible; without diversity we limit who gets heard, who gets to lead, what knowledge we deem important, what we teach our children, what creativity looks like. Indeed, misrepresenting and under representing categories of people cost an unimaginable price in money, possibilities, and life. And yet our unconscious

Do We Forget Our Values With ‘Different’ People?
Monday, 15 Apr, 2019
Do We Forget Our Values With ‘Different’ People?

By any standards, I’m considered successful. A NYTimes bestselling author of 9 books, an inventor and

How Listening Filters Cause Misunderstanding
Monday, 1 Apr, 2019
How Listening Filters Cause Misunderstanding

When researching my book on closing the gap between what’s said

Our Listening Biases Restrict Success
Sunday, 20 Jan, 2019
Our Listening Biases Restrict Success

The problem with accurately hearing what others mean to convey is not

Listening Biases: how we restrict opportunity
Sunday, 15 Jul, 2018
Listening Biases: how we restrict opportunity

I got to the gym yesterday only to find that my regular treadmill had been replaced by a new-fangled computer machine thing.

I Hear You My Way
Monday, 12 Mar, 2018
I Hear You My Way

I recently got an email from a subscriber complaining that although he’d read and learned a ton from my articles over the years,