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Systems

You Can’t Change a Behavior by Trying to Change a Behavior
Monday, 19 Jul, 2021
You Can’t Change a Behavior by Trying to Change a Behavior

I recently got a call from a noted venture capitalist of healthcare apps. DH: I heard you have a model that facilitates permanent behavior change. I wonder

Training vs. Learning: do you want to train? Or have someone learn?
Monday, 15 Feb, 2021
Training vs. Learning: do you want to train? Or have someone learn?

Did you ever wonder why training fails so often? When important material, meant to improve or educate, is not

The Importance of Confusion
Monday, 27 Jul, 2020
The Importance of Confusion

When I begin an on-site training program I start by saying: “Hi everyone. I’m going to begin with a warning:

How To Help Buyers Shift Their Status Quo
Monday, 6 Jan, 2020
How To Help Buyers Shift Their Status Quo

I’ve recently heard sales folks complain that the status quo

What You Need to Know about Systems and How they Affect Change
Monday, 28 Oct, 2019
What You Need to Know about Systems and How they Affect Change

As a Change Facilitator, I often get asked about the