Systems
You Can’t Change a Behavior by Trying to Change a Behavior
I recently got a call from a noted venture capitalist of healthcare apps. DH: I heard you have a model that facilitates permanent behavior change. I wonder
Training vs. Learning: do you want to train? Or have someone learn?
Did you ever wonder why training fails so often? When important material, meant to improve or educate, is not
The Importance of Confusion
When I begin an on-site training program I start by saying: “Hi everyone. I’m going to begin with a warning:
How To Help Buyers Shift Their Status Quo
I’ve recently heard sales folks complain that the status quo
What You Need to Know about Systems and How they Affect Change
As a Change Facilitator, I often get asked about the