Home » Archive by Category

Communication

Thank You. We Appreciate You: a case study in caring for employees
Monday, 19 Apr, 2021
Thank You. We Appreciate You: a case study in caring for employees

Early this morning I went to my favorite ‘big box’ supermarket, WinCo. If you’re not in one of the 5 states where it operates (Washington, Idaho, Nevada, California, and Oregon), you may not be familiar with it. WinCo is an employee-owned food-supply

Thoughts about Surveillance Capitalism and Human Futures Marketing
Monday, 11 Jan, 2021
Thoughts about Surveillance Capitalism and Human Futures Marketing

Seems just about all of our activity is being followed and our data collected, put into a predictive model, and sold.

The Importance of Confusion
Monday, 27 Jul, 2020
The Importance of Confusion

When I begin an on-site training program I start by saying: “Hi everyone. I’m going to begin with a warning:

Making Negotiation Win-Win
Sunday, 20 Jan, 2019
Making Negotiation Win-Win

Using current negotiation models, people feel they are giving up more than they want in exchange for receiving less than they deserve.