People Centric
Assumptions: Why being right is wrong
While researching my book What? I discovered that when listening to others, we naturally assume we understand what’s meant and don’t question that assumption. But due to the way sound vibrations enter our ears, we actually only accurately hear some unknowable percentage of what is being said. Here’s what happens that makes accurate understanding so difficult:
Authenticity in Business: differentiating yourself in these uncertain times
Things are changing these days. Of course we’re always in flux, but during this
The Business of Kindness
I’ve recently heard people discussing ‘kindness’ as a business strategy. I’m so pleased. Kindness – not a
When, Why, What, and How to Pitch Your Story: a guide for parents, leaders, fund raisers, and sellers
For some reason, it’s an accepted norm that
Putting People First: the path to Customer Centricity, essay
Charlie Rose interviewed Brian Moynihan, the CEO of
Healthcare Apps Can Facilitate Patient Compliance
There are currently more than 165,000 healthcare apps used for a variety of purposes – helping patients