People Centric
Thank You. We Appreciate You: a case study in caring for employees
Early this morning I went to my favorite ‘big box’ supermarket, WinCo. If you’re not in one of the 5 states where it operates (Washington, Idaho, Nevada, California, and Oregon), you may not be familiar with it. WinCo is an employee-owned food-supply
Listening Assessment: Do you have listening biases?
Most of us believe we don’t have listening biases accurately hear what’s been said. But given our brain’s
Assumptions: Why being right is wrong
While researching my book What? I discovered that when listening to others, we naturally assume we understand what’s meant and don’t question that
Authenticity in Business: differentiating yourself in these uncertain times
Things are changing these days. Of course we’re always in flux, but during this
The Business of Kindness
I’ve recently heard people discussing ‘kindness’ as a business strategy. I’m so pleased. Kindness – not a
When, Why, What, and How to Pitch Your Story: a guide for parents, leaders, fund raisers, and sellers
For some reason, it’s an accepted norm that