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Servant Leadership

Assumptions: Why being right is wrong
Monday, 18 Jan, 2021
Assumptions: Why being right is wrong

While researching my book What? I discovered that when listening to others, we naturally assume we understand what’s meant and don’t question that assumption. But due to the way sound vibrations enter our ears, we actually only accurately hear some unknowable percentage of what is being said. Here’s what happens that makes accurate understanding so difficult:

Servant Leadership: new skills to serve others, and why the old ones don’t work
Monday, 4 Jan, 2021
Servant Leadership: new skills to serve others, and why the old ones don’t work

I became enamored of the concept Servant Leadership in the 1980s. Developed by Robert Greenleaf, it’s defined

Sales as a Spiritual Practice
Monday, 31 Aug, 2020
Sales as a Spiritual Practice

With untold millions of sales professionals in the world, sellers play a role in any economy. While our jobs are

Authenticity in Business: differentiating yourself in these uncertain times
Monday, 24 Aug, 2020
Authenticity in Business: differentiating yourself in these uncertain times

Things are changing these days. Of course we’re always in flux, but during this

The Business of Kindness
Monday, 29 Jun, 2020
The Business of Kindness

I’ve recently heard people discussing ‘kindness’ as a business strategy. I’m so pleased. Kindness – not a

What If Our Jobs Were To Serve?
Monday, 13 Apr, 2020
What If Our Jobs Were To Serve?

I used to live in Taos, New Mexico, where I bought everything I ate from a small grocery called Cid’s Market.